You do not need to present all your range of products on your site. Well yes, if customers want to see more, they just have to come! When you see your competitors address all the problems a customer may encounter, you are happy to show customers that they are creating […]
Daily Archives: March 23, 2023
206 posts
The customer is the major issue for companies and yet some companies prefer to remain vague about their vision of customers through a few customers and therefore develop prejudices that can only harm the growth of their business in the long term. In the life of a company, taking the […]
The world is upside down Customer reviews are key. We could simply observe the number of sales and consider that since they buy, they are satisfied. But this is ignoring that the world is changing, that innovations are constantly emerging and imposing themselves and that behaviors can change depending on […]
If it can sometimes be thought that it is a question of bad faith on the part of customers or a problem of solvency, it must be understood that most disputes come from other sources. Good commercial contracting, errors in invoicing, non-compliance of the service or the service or even […]
A relevant analysis makes it possible to identify the best opportunities. By geographical sector, by type of company (public, private, subsidiaries), by company size (turnover, number of positions, sites or employees), by sector of activity (transport, insurance, tourism, etc.) , by potential volume (equipment, services, rental), by function (IT directors, […]
A positive mindset A positive mindset ? Yes, but still… It’s not very vague! A mindset suitable for business success is made up of at least 3 ingredients: optimism, pride, and willpower. optimism The best salespeople know they will succeed. They also “know” that their failures are temporary, situational, and […]
We often perceive the salesperson as someone who has an innate ability to sell. If you can be affable and please a lot of people and know how to argue and even manipulate words, selling isn’t just about talking. There are reflexes and sales techniques that cannot be improvised and […]
Wanting to improve your feedback or feedback can be done for several reasons: involve and lead to excellence, identify ways of progress and improve performance, nurture a permanent exchange, in both directions, a dialogue that creates trust and frankness. 1 – Know how to give constructive feedback It is not […]
A company’s sales are constantly dependent on two groups: new customers and regular customers. But did you know that retaining a customer is between 5 and 10 times cheaper than recruiting a new one? Knowing how to retain customers should be one of the major objectives of the company. A […]
Your product or service is there to satisfy the customer, meet their needs and, why not, make them want to buy. To do this, you have to adapt your presentation to each client. It is sometimes a question of preparing several presentations in order to avoid starting with a stereotyped […]
