Businesses are multiplying on social networks. From which they have fully understood the opportunities that could arise: faced with the giant Facebook. Businesses seem to be pampering the concise and direct exchange with their customers offered by the blue bird. Twitter now represents more than 285 million users with 6000 tweets per second. The site is in constant boiling all over the world reduced to 140 characters. Companies are multiplying their action plans to better immerse themselves in the twittosphere. But they still have a long way to go before becoming a real “twitto”: here are some tips for achieving this. Humanize yourself Your customers or followers want to interact with real people who understand them.
Down with The Constant Promotion of Its Brand
Act like a simple Twitter user while discerning the professional aspect of the staff. Do not hesitate to respond to your customers. Mention the fact that you appreciate their support during events such as reaching a number of followers or the anniversary of the brand. Twitter users Tanzania Email List humor. Worldwide trending of your strategy. As long as it makes sense for your brand and your audience. You still have to be careful because bad publicity risks losing you a lot of followers: it is important not to ignore dissatisfied people who have had a bad experience with your brand and rather interact in a thoughtful way in real customer service. Do you indulge As for a Hollywood film. Your followers will be intrigued by a ” behind the scenes ” of your company and will feel involved in the progress of your steps.
Hesitate to Share Photos Testimonials and Thoughts
Your followers will be delighted to get a glimpse of what’s going on inside. Also. It is not recommended to talk only about yourself : share content from other entities that you find interesting. The notion of sharing is important on a social network. And your ability to observe the world around you Fresco Data only be a quality appreciated by your followers: moreover. This simple sharing may result in positive externalities such as better visibility or potential partnerships. Be present but not too much Giving too much importance to the blue bird would be clumsy and risky. It is certainly important to be reactive but that does not result in omnipresence . Be moderate in your activity. Retweet and promote content related to your business wisely as well as mentions to which a response will not always be judicious.